Inflatable FAQ's
How much room is needed for a bounce castle?
You will need to provide a level area about 20 by 20feet with an overhead clearance of 18 feet for our bounce castles.
What surfaces can the bounce castles be setup on?
The safest surface is a level grassy area. However, it can be setup on concrete, asphalt, parking lots, etc. Please specify which surface the bouncer will be setup on so we can provide the appropriate anchors.
How many children fit in the bounce castle ?
Unit Size Children under 8 Children 9-12 Teens 13+ Adults 13 x 15 8 6 5
4 Where can I set up a bounce castle?
Backyards, parks, gymnasiums, and just about anywhere else fairly level and clean will work great for a bouncer.
Are bounce castles safe?
If all the rules outlined on the Operating Instructions page of your rental contract are followed, and the unit is supervised at all times, they are very safe.
Do you provide a person to supervise the castle during the rental period?
Yes, we can for an additional cost.
How long does it take to set up the units?
It takes about 25 minutes to set up the unit and review the safety guidelines. Once the unit is in position
inflation takes about two minutes.The blower stays "ON" while the kids bounce.
Is there a delivery charge?
Single items $120 and multiple items $250 provided the delivery is in our area of
Toronto, Mississauga, Oakville, Brampton.
What is the rental period?
If your rental is a "Pick Up" usually it is for 24hrs.
If your rental is a "Delivery" usually we pick up the same day.
What if it is rainy or windy?
Event Direct Inc. reserves the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 20 mph). Safe operation of our units and customer safety is our utmost concern. However, once the unit is delivered, no refunds shall be issued due to bad weather.
How far in advance should I make my reservations?
The sooner the better! We reserve our units weeks and sometimes months in advance. We don’t want you to miss out on the fun!
How do I reserve a rental date?
Please call us at 905 848-1818
When is payment due?
A 50% deposit is required to reserve our units. We accept Master Card, Visa or American Express First come first serve basis. Final payment is due on your pick up or our delivery of bounce unit. If you wish to pay by check, payment must be received at least 7 days prior to event.
What kind of power is required?
The bouncer must be within 50 feet of a dedicated 20-amp circuit. The blower uses as much electricity as an indoor fan once the bouncer is fully inflated.
Does Event Direct Inc. have insurance?
Event Direct Inc. is fully insured.Please don't hesitate to call us for more detailed information.
Is there a deposit required?
YES. A 50% deposit is required to reserve any of our Rental Items. Deposit is fully transferable if event is cancelled at least 3 days prior, or if Event Direct Inc. is unable to set units up do to inclement weather
What are my responsibilities as the renter of the bounce castle?
You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment.
Will the bounce castle harm my lawn?
No. We place a protective tarp under the bouncer to minimize any damage to the bouncer or lawn. We also place stakes in the yard to anchor the bouncer.
